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If You Want to Be Trusted, You Have to Be Clear
I am sharing this because I don’t think this owner is unusual. I think this is a pattern, and I think it comes from a place most of us recognize: not wanting to overpromise, not being sure what the right answer is yet, not wanting to close a door before we have had time to think. Those are understandable instincts. But they have a cost. And clinicians, practicum students, interns, and clients are the ones paying it.