I talk to a lot of group practice owners who are avoiding a conversation with someone on their team right now. Not because they don't know something needs to be said. They know. They've known for weeks, sometimes months. They're avoiding it because they're scared of how the other person is going to take it.

Servant leadership is one of the most powerful frameworks available to you as a group practice owner. But it is frequently conflated with people pleasing, and that confusion is costing leaders their clarity, their authority, and eventually their practices. This post is about untangling the two