Empowered Teams, Sustainable Practices
Because a confident, well-trained team doesn’t just serve clients—it sustains your whole practice.
My name is Alison and I get you!
…and I am going to change your GPO life!
That’s where we come in.
Ensure your team stops guessing at how to assess, plan, and document their client work.
Reinforce strong client onboarding and retention practices so clients stay engaged and your bottom line grows.
Feel confident knowing your team has received sound clinical, business, and administrative training—so they can handle challenges with professionalism and ease.
You’re proud of the team you’ve built and the impact your practice is making. But lately, you’ve noticed some growing pains—missed opportunities, uneven caseloads, and that nagging feeling that your team doesn’t quite get what it takes to sustain their success.
You’ve done the onboarding, shared resources, and repeated the same messages, yet you’re still not confident your team is fully aligned with your vision or systems.
A small investment in your team can pay big dividends.
These workshops are designed to meet your needs, your values, and your budget—with topics that are relevant to every group practice.
When your team has the information, structure, and support they need to do their best work, they feel more confident, valued, and connected to your practice vision. That’s how you build a team—and a business—that your community can depend on.
Choose the workshop format that meets your needs and your budget:
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A 60 minute workshop that can be delivered during a regular team meeting. It is brief, entertaining and jam packed with information and tools your team can use to implement the lessons and make improvements to their practices right away.
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A 90 minute workshop that combines learning, discussion and appllication. Your team leaves with tools and a clear plan for what skills they are going to work on. I come back 4-6 later for a 30 minute Q and A to make sure the team is supported, and most importantly, so they can share their wins, whether that is improved retention, completed notes or client relationships.
With topics that are relevant to every group practice’s operations and every GPO’s peace of mind:
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Starting it Right: Client Onboarding Best Practices to Build Relationships & Retain Clients
It all begins with that first point of contact. The way your team connects with potential clients sets the tone for everything that follows. In this workshop, your team will learn how to make discovery calls feel natural and supportive, use booking practices that encourage follow-through, and confidently navigate boundary-setting conversations around missed sessions, cancellations, and non-payment. When your team knows how to build strong connections from day one, clients feel seen, supported, and more likely to stay engaged in therapy.
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Set Yourself Up For Success: Assessments, Plans & Client Engagement Strategies
Clients come to therapy to feel better—and they stay because they are feeling better. This workshop helps your team strengthen their clinical foundation by learning how to complete effective assessments, collaborate on realistic goals, and maintain client engagement over time. Your team will walk away with the tools and confidence to create meaningful therapeutic progress—helping your practice maintain its reputation for being skilled, ethical, and client-centred.
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Stop Worrying! Processes for the Client Record: What To Do And How To Do It
Let’s be honest—most therapists didn’t learn how to manage documentation efficiently. This workshop takes the guesswork out of clinical record-keeping. Your team will gain clarity on what needs to be documented (and how), build ethical and effective note-taking habits, and feel more confident in their ability to stay on top of administrative responsibilities. You’ll have peace of mind knowing your team’s documentation meets professional standards—without unnecessary stress or overwhelm.
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Replace the Overwhelm with Confidence: Documentation Tips &Hacks
No therapist is immune to note backlog—it happens to everyone. But it doesn’t have to be a constant source of guilt or anxiety. This workshop focuses on simple, sustainable systems that help therapists keep up with notes and improve the quality of their clinical work. Your team will learn realistic strategies to manage documentation consistently and effectively, so you can feel confident your practice records are accurate, timely, and compliant.
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Support Team Confidence: Managing the Tough Stuff as the Face of the Practice
Your admin team is often the first point of contact for clients—which means they’re managing everything from anxious calls to conflict, boundary issues, and even the occasional crisis. This workshop helps your administrative staff build the skills and confidence to handle these moments with professionalism and compassion. We’ll cover practical approaches to situations like requests for records, parental boundary challenges, and managing client distress—so your admin team feels equipped, supported, and confident in their role.
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Custom workshops and coaching to help your team tackle the challenges that come up.
Every practice has its unique challenges. If your team could use extra support or specialized training, I can create custom workshops tailored to your values and needs. These sessions blend clinical insight with practical, trauma-informed strategies to help your team feel confident, organized, and aligned with your practice vision.
Custom topics can include:
- Writing letters and responding to third-party requests
- Managing dual relationships and countertransference
- Developing client workshops or group therapy offerings
It’s been an honour to support these dedicated group practices as they grow and thrive:
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It’s been an honour to support these dedicated group practices as they grow and thrive: *
Complete the form and we will set up a complimentary call to discuss your vision for your practice training.
